1. General‍

These Terms and Conditions (T&Cs) apply to all sales of custom swim caps and related products ("Products") by GRIT Swim Pty Ltd ("the Company") to you ("the Customer"). By placing an order, the Customer agrees to be bound by these T&Cs. No other terms will apply unless expressly agreed in writing by the Company.

2. Artwork Approval‍

2.1. The Customer must review and approve the provided artwork proof before production. Approval confirms that all details, including logo size, position, spelling, design, and Pantone colour codes, are correct.

2.2. Colours may vary slightly between the digital proof and the final product due to printing processes. The Company is not responsible for minor variations.

2.3. The Customer confirms they have full permission to use all submitted artwork, including logos. The Company accepts no liability for copyright or trademark infringement arising from Customer-supplied materials.

2.4. By paying their invoice, the Customer acknowledges the artwork is final and authorises the Company to proceed with production.

3. Payment‍

3.1. Full payment is required prior to the commencement of production unless otherwise agreed in writing.

3.2. Prices are quoted in Australian dollars (AUD) and are inclusive of GST unless otherwise specified.

4. Production and Delivery‍

4.1. Production times commence only after final artwork approval and payment are received.

4.2. Estimated production and delivery times are provided as a guide and are not guaranteed. The Company is not liable for delays caused by third parties, including couriers or suppliers.

4.3. Delivery charges are additional unless otherwise specified.

5. Returns and Refunds‍

5.1. As each Product is custom-made, returns or refunds are not available for approved artwork.

5.2. If a defect is identified in the final Product, the Customer must notify the Company within 7 days of receiving the Product. The Company will assess the claim and, where appropriate, remedy the issue. Additional costs may apply for replacements or modifications.

6. Intellectual Property‍

6.1. All designs, logos, and materials provided by the Customer remain their property. The Customer grants the Company a non-exclusive license to use these materials for the sole purpose of fulfilling the order.

6.2. The Company reserves the right to use images of completed Products for marketing and promotional purposes unless the Customer explicitly requests otherwise in writing.

7. Limitations of Liability‍

7.1. The Company’s liability for any claim, whether based on negligence, breach of contract, or otherwise, is limited to the cost of the Products supplied.

7.2. The Company is not liable for any indirect, incidental, or consequential damages resulting from the use of the Products.

8. Amendments and Cancellations‍

8.1. Orders cannot be amended or cancelled once production has commenced.

8.2. If a cancellation is requested before production, a cancellation fee may apply to cover administrative and design costs.

9. Environmental Responsibility‍

The Company strives to use sustainable materials where possible. Packaging is designed with environmental impact in mind.

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10. Governing Law‍

These T&Cs are governed by the laws of [State/Territory], Australia. Any disputes shall be resolved under the jurisdiction of the courts in this location.

11. Contact Information For queries regarding these T&Cs, orders, or other matters, please contact: sales@gritswim.com.au